We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you contact 20by8 through our website, how we use it, and how you can contact us about your data.
1. Information We Collect
When you submit an inquiry through our website, we may collect the following types of information:
Personal Information (e.g., name, billing/shipping address, email) provided when placing an order or contacting us. Communication Data including messages, reviews, or inquiries you send us.
We collect only the information that you voluntarily provide.
2. How We Use Your Information
We use your information to respond to your inquiry, discuss a potential order, provide information about products, pricing, delivery, or production timelines, and maintain communication related to your request.
We do not use your information for newsletters or marketing emails.
3. Website Analytics
We use Google Analytics to better understand how visitors use our website and to improve its performance, content, and user experience.
Google Analytics may collect information such as pages visited, time spent on the website, device type, browser information, and general geographic location. This information is aggregated and does not identify individual visitors.
For more information about how Google processes data, please refer to Google's Privacy Policy. 4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share information only when necessary to process a confirmed order, arrange payment, organize delivery, or comply with legal obligations.
5. Data Storage
Inquiry information is stored in email correspondence.
We keep this information only for as long as necessary to respond to your request, manage potential or confirmed orders, and comply with legal or accounting obligations.
6. Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, request correction of inaccurate information, request deletion of your data, object to certain processing activities, or request a copy of your information.
To exercise these rights, please contact us at hello@20by8.com.
7. Contact
For any questions about this Privacy Policy or how we handle your data, please contact: hello@20by8.com